Renowned Astrologers and Ayurved Doctors Available! Book Today
“Holygallivant Pvt Ltd”, (web and application) hereinafter referred as
“website”) is committed to protect the privacy of the users of the website
(including astrologers and buyers/customers whether registered or not
website is going to use your information supplied by you to the Website.
published in accordance with Rule 3(1) of the Information Technology
(Intermediaries Guidelines) Rules, 2011 and Information Technology (Reasonable
Security Practices and Procedures and Sensitive Personal Data or Information)
use, storage and transfer of sensitive personal data or information.
be updated/amended from time to time, deals with the information collected from
its users in the form of personal identification, contact details, birth
details and any forecast made using the supplied information and how such information
is further used for the purposes of the Website. By accessing the website and
using it, you indicate that you understand the terms and expressly consent to
Your continued use of this
website shall confirm that you have provided your unconditional consent and
using, processing and disclosing your personal and other information in
of Use or
other terms and conditions as provided on the Website.
The Website intends to protect
the privacy of all kinds of users visiting the platform irrespective whether
the user is a registered user or merely a visitor. It is recommended to every
user to understand what types of personally identifiable information is
collected. The Website employs the personally identifiable information for
certain predictions however it is guaranteed that no direct or indirect use of
such information which is revealed in the prediction for a member will be done
except for the explicit purpose of communicating the horoscope charts and
predictions to the member itself disclosing such information. It is further
clarified that the Website does not in any manner deal in selling or renting
the information supplied to the Website.
The Website does not commit to
treat or provide solutions for users with weak mental health which is inclusive
of any user who have thoughts related to committing suicide, self-destruction
etc. Such users are advised to stop the use of the present website with
immediate effect and any continued use of the website by such person would be
considered solely at the user’s risk and the Website shall have no liability
for any untoward event in such scenario. The Website declares that the
information provided by such kind of user can be shared, if required, with law
enforcement authorities. Such information is not protected from any kind of
non-disclosure or confidential agreements either with the Website or with any
third-party involved herein.
The Website does not commit in
any manner whatsoever for the accuracy of the predictions made by the
astrologers to any user. The Website does not take any
guarantee/responsibility/liability regarding the reliability or reality of the
gems and other related items represented and sold on the website. It is further
declared by the Website that no warranty on such service is provided by the
Website in any manner.
COLLECTED BY WEBSITE
information qualifies as personal in nature when the information collected
identifies a specific end user. Such information would be collected by the
website during the following actions:-
account/Registration data: While accessing the Website, the User of the Website may be
required to create an account. The personal information which may be sought
while creating an account shall include, but not limited to the Full name,
Address, Telephone Number, Email-address, Date of Birth, Gender, Location,
Photograph, any other items of ‘sensitive personal data or information” as such
term is defined under the Information Technology (Reasonable Security Practices
And Procedures And Sensitive Personal Data Of Information) Rules, 2011 enacted
under the Information Technology Act, 2000, and any other detail required on
the website during registration.
It is hereby informed to all
the Users that the e-mail address or phone number together with a password or
OTP is used for the purpose of securing User’s profile and for effective
implementation of the personalized E-mail and SMS Services provided by the
Website to the User. In the event that no registration is made by the User, the
Website may not be able to provide any services due to non-availability of the
personal identifiable information of the User.
b.Booking a paid service:While booking a service
through Order Form, the personal information which may be sought would include,
but not limited to the information as mentioned in Column 1(a), financial
information inclusive of bank account information, credit card or debit card
details or other payment instrument details through a secure third party
gateway, IP (Internet protocol) Address and any other information that a User
may provide during booking a paid service on the Website. Such information is kept
c.Log Files, IP Address and
collects information that is stored by your browser on your computer’s hard
drive i.e. through cookies. It further automatically log generic information
about the user’s computer connection to the Internet i.e. Session Data. The
website may store temporary or permanent ‘cookies’ on the user’s computer.
Cookies would allow the web server to recognize the user computer each time the
user returns to the website including the time and date of the visit, viewing
of page, length of time, verify registration or password information etc. Such
cookies are usually only read by the server placed and the user may choose to
block these cookies on their computers. Please note that if the cookies are
turned off, the user may be prevented from using certain features of the
website. The website uses the cookies to personalize the user’s experience on
the website and to display an advertisement according to the user’s
Some of the services provided
by the Website may direct the User to platform of third parties. Any
Information provided by the User on such platforms may be dealt by them in the
The Website in this regard fully disclaims any liability(ies) or claim(s) which
may arise by use/misuse of such information shared by the User, to any third
party or any party not known to the Website. The website would not liable for
the mis-use of such information shared by the User or by any third party.
We also collect details
including but not limited to User feedback, comments, etc. that may be
disclosed/informed/mentioned on any article/blog or groups/forums or other
pages which the User may have access to while visiting the Website. For such
information which is in public domain and accessible to all the Users and
visitors of the Website, the User is advised to exercise its discretion before
disclosing it as this information is susceptible to misuse.
d.Miscellaneous Activities: The Website may collect
any other information which may be mandatory to be disclosed and further may
receive any other information via email or other method inclusive of contract
with regard to specific services availed from the Website or any products
bought from the Website, such information may not be made part of the
User-Member’s Profile but shall be used only for addressing the specific need
or concern of the User.
INFORMATION: The information qualifies as non-personal in nature when the
information collected does not identify a specific end user. Such information
is collected when the user visits the Website, cookies, etc. and would include
but not limited to the following:
a)URL (Uniform Resource Locator)
of the previous website visited by the User before visiting this website or the
URL of the website the User visits after visiting this Website.
b)Internet service provider/IP
Address/Telecom service provider.
c)Type of Browser used for
accessing the website.
Such non-personal identifiable
information is used by the Website for the purposes including but not limited
to troubleshoot connection problems, administer the website, analyse trends,
gather demographic information, frequency of visits to the website, average
length of visits, pages viewed during a visit, compliance with applicable law,
and cooperate with law enforcement activities, etc.
The information is used for
improving the site content and performance and the website may share this
information with Third Party Service Providers and Third Party Advertisers to
measure the overall effectiveness of the website’s online advertising, content,
programming and for other bonafide purpose as required.
THE USER HEREBY REPRESENT AND
CONFIRMS THAT THE INFORMATION PROVIDED TO THE WEBSITE IS AUTHENTIC, CORRECT,
CURRENT AND UPDATED. THE WEBSITE AND ITS ENTITES SHALL NOT BE RESPONSIBLE FOR
THE AUTHENTICITY OF THE INFORMATION THAT THE USER MAY PROVIDE. THE USER SHALL
BE PERSONALLY LIABLE AND INDEMNIFY THE WEBSITE FOR THE BREACH OF ANY PROVISION.
SECURITY MEASURES: The security of the
personal information supplied by the User is very important to the Website and
the website for the purpose of securing the information takes various measures
inclusive of taking reasonable steps such as physical and electronic security
measures to guard against the unauthorized access to the information. The
personal information of a user is collected on a secured server. The payment
details are entered on the Payment Gateway’s or Bank’s page on a secured SSL.
The data is transferred between Bank’s page and payment’s gateways in an
encrypted manner. However please note that no data transmission can be
guaranteed to be completely secure. Hence the user is advised to take
precaution and care against any sharing of the details submitted on the website
included the log-in details as generated after registration. The website is not
responsible for the security or confidentiality of communications the user may
send through the internet using email messages, etc.
USAGE OF THE INFORMATION:The information collected by
the Website may be used for any purpose as may be permissible under the
applicable law and shall include but not limited to the following: -
a)For providing a personalised browsing
experience. While guaranteeing the anonymity of the user, the personal
information collected in Clause “Personal Identifiable Information” may be used
for research purposes, for improving the marketing and promotional efforts, to
analyse usage, improve the content of the Website, product offering and for
customising the Website’s layout for suiting the needs of its Users.
b)With IP tracking details and
Cookies data, the Website will use it only for facilitating the usage of the
website and provide personalised experience and any information which is
sensitive in nature will not be provided to any third party without the consent
of the User.
c)All information (and copies
thereof) collected by Website, including without limitation Personal
Information, User Data, and other information related to your access and use of
the services offered by Website, may be retained by Website for such period as
necessary, including but not limited to, for purposes such as compliance with
statutory or legal obligations, tax laws and potential evidentiary purposes and
for other reasonable purposes such as to implement, administer, and manage your
access and use of our services, or resolution of any disputes.
d)To ensure a seamless
experience at the Website for you and to ensure your maximum benefit and
comfort, the Website may use the data collected through cookies, log file,
device identifiers, location data and clear gifs information to: (a) remember
information so that you will not have to re-enter it during your visit or the
next time you visit the site; (b) provide custom, personalized content and
information, including advertising; (c) provide and monitor the effectiveness
of Services offered by Website; (d) monitor aggregate metrics such as total
number of visitors, traffic, usage, and demographic patterns on the Website and
its Services; (e) diagnose or fix technology problems; and (f) otherwise to
plan for and enhance the service.
e)Website uses certain
third-party analytics tools to measure traffic and usage trends for the
Services. These tools collect information, which is not personal or sensitive
in nature sent by the User’s device, including the web pages visited, add-ons,
and other information that assists the Website in improving the Services. Such
information is collected from Users in the form of anonymised logs, so that it
cannot reasonably be used to identify any particular individual User.
aspires to takes care of all the information provided to it by its Users which
may be termed as confidential. Such confidential information which is not
required to be disclosed to the website, is specifically excluded from the
definition of Personal Information and shall not be collected/used. The
confidential information of the User shall not be disclosed or shared by the
Websites, its employees, its agents or any third-party contractors including
the experts either orally or in writing except for the following circumstances:
a)If Website believes that there
is a significant/ real/ imminent threat or risk to User’s health, safety or
life or to the health, safety or life of any other person or the public.
b)If such confidential
information must be shared in accordance with the law inclusive of any
investigation, Court summons, judicial proceedings etc.
c)To protect and defend the
rights or property of the Website
that the User visiting and using the services are above 18 years of age however
some service information is accessible to children under the age of 18 as well.
However, it is stressed upon that website is not designed or intended to be
attractive to be used by children under the age of 13 and no personal
identifiable information of children below the age of 13 is collected
knowingly. IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE ANY OF THE
SERVICE PROVIDED BY THE WEBSITE AT ANY TIME OR IN ANY MANNER. If it comes to
the knowledge of the concerned parent regarding sharing of any information of a
child under the age of 13, contact the Website immediately. We will take
appropriate steps and delete the data from the Website’s systems.
THE WEBSITE IS NOT RESPONSIBLE
FOR ANY COMMUNICATION BETWEEN THE USER AND THE THIRD-PARTY WEBSITE. THE USER IS
THEIR WEBSITES AND THIS WEBSITE SHALL NOT BE HELD LIABLE FOR SUCH USAGE MADE
ONLY BECAUSE A LINK TO THE THIRD-PARTY WEBSITE WAS PROVIDED ON THE PAGE OF THIS
Name: Ankan Ganguli Email: firstname.lastname@example.org
The above Officer is appointed
in accordance with the Information Technology Act 2000 and rules made there
under. The Officer can be contacted if there are any discrepancies found on the
policies or any other complaints or concerns.
Privacy and Cookies
www.astroayurved.com insists upon the highest standards for secure
transactions and protection of your Personal Information and its privacy.
Please read the following statement to learn about our information gathering
and dissemination practices.
subject to change at any time without notice. To make sure you are aware of any
changes, please review this policy periodically.
www.astroayurved.com is committed
to protecting and safeguarding your privacy.
types of personal information that is collected on www astroayurved.com website,
how we mutually benefit from such information, how we may use that information
measures we take to protect the security of this information as well as how you
can access, modify or delete your personal information at any time. It also
explains how you can object to the processing of your personal information or
to receiving communications about our products and services.
By mere use of the website, you
expressly consent to our use and disclosure of your personal information in
1. Collection Of Personally
Identifiable Information (PII) And Other Information
itself to collect information in order to ensure accurate service. Most of the
information we collect is very basic and is needed to complete a purchase or
provide a refund. Examples of customer information that may be collected by us
include your name, address, telephone number, date of birth, email address,
descriptions of the items requested or purchased, language preference, the IP
address and operating system of your computer, and the browser type and version
being used by you.
We will not sell, distribute or
lease your personal information to third parties.
We may automatically track
certain information about you based upon your behaviour on our site. We use
this information to do internal research on our users' demographics, interests,
and behaviour to better understand, protect and serve our users. This information
is compiled and analysed on an aggregated basis. This information may include
the URL that you just came from (whether this URL is on our site or not), which
URL you next go to (whether this URL is on our site or not), your computer
browser information, and your IP address.
Credit Card, Debit Card and
www.astroayurved.com does not collect or store Credit Card or Debit Card or any
of your banking information as it is directly transmitted through the payment
gateway provider to the payment network or bank.
In order to take advantage of
some features of the site, you must register and create a member account which
is free of any cost. An online registration form may require you to provide
information such as your name, email address, and a password.
Your password is a component of
our security system. As such, it is your responsibility to protect it. Do not
share your password with any third parties. If your password has been
compromised for any reason, you should change it immediately.
3. Technologies That Allow Us To
Customise Your Experience On www.astroayurved.com
We use various technologies to
collect information relating to your visit to our website, such as the Uniform
Resource Locater (URL) that referred you to our website, Internet Protocol
address, browser type, browser language, the date and time of your request,
etc. This enables us to enhance and customise your experience on our website.
For example, we may collect the Internet Protocol (IP) address identifying your
computer or device and indicating your geographic region for statistical
purposes. In some instances, we may use these technologies in combination with
the personally identifiable information you provide on the website. These
technologies may provide a variety of information such as whether you have
visited www.astroayurved.com before. They also may enable you to save your
preferences. Each technology is explained below.
Web Beacons And Tracking Links
Web Beacons (also called clear
gifs and pixel tags), tracking links and/or similar technology consist of a few
lines of code and are embedded on the pages of our website. They are often used
in combination with Cookies and are often not visible to the user of the website.
Web Beacons may relay information to third parties such as our service
providers and may be used in order to track customer response to certain
advertising, to better target interactive advertising and to enhance customer
support and usability. If you reject our Cookies (see Cookie section below),
you will prevent Web Beacons from relaying this information about you and may
limit your use of some of our website features.
We use data collection devices
such as "cookies" on certain pages of the website to help analyse our
web page flow, measure promotional effectiveness, and promote trust and safety.
"Cookies" are small files placed on your hard drive that assist us in
providing our services. We offer certain features that are only available
enter your password less frequently during a session. Cookies can also help us
provide information that is targeted to your interests. Most cookies are
"session cookies," meaning that they are automatically deleted from
your hard drive at the end of a session. You are always free to decline our
cookies if your browser permits, although in that case you may not be able to
use certain features on the website and you may be required to re-enter your password
more frequently during a session.
4. Use Of Your Personal
Information, Demographic And Profile Data
We use personal information to
provide the services you request. To the extent we use your personal
information to market to you, we will provide you the ability to opt-out of
such uses. We use your personal information to resolve disputes; troubleshoot
problems; help promote a safe service; collect money; measure consumer interest
in our products and services, inform you about online and offline offers,
products, services, and updates; customize your experience; detect and protect
us against error, fraud and other criminal activity; enforce our terms and
conditions; and as otherwise described to you at the time of collection.
In our efforts to continually
improve our product and service offerings, we collect and analyse demographic
and profile data about our users' activity on our website.
We identify and use your IP
address to help diagnose problems with our server, and to administer our
website. Your IP address is also used to help identify you and to gather broad
We will occasionally ask you to
complete optional online surveys. These surveys may ask you for contact
information and demographic information (like zip code, age, or income level).
We use this data to tailor your experience at our site, providing you with
content that we think you might be interested in and to display content
according to your preferences.
5. How Do We Mutually Benefit
From The Personal Information?
In case you choose to leave your
email address with us we would deliver to you information through emails such
as our newsletters, surveys or other email messages containing product and
event information, cosmetics tips or promotions. If at any time you decide that
you would not like to receive these emails, you may select the 'Unsubscribe'
link on the email or edit your information and consent to receive email and
other communication in the 'Profile' section for registered users.
If you have chosen to leave your
mobile phone number with us, you may receive text message/SMS alerts containing
product and event information, cosmetics tips or promotions on your mobile
phone. Please note that we will never send you any unsolicited text message on
your mobile phone. www.astroayurved.com does not charge any fee for you to
receive any text message from us. However, your mobile service provider may
charge you for sending and/or receiving text messages and air-time, as well as
any other standard applicable rates charged by your mobile service provider.
If you have chosen to leave your
mobile phone number or landline number on our website, you may receive phone
calls containing product and event information, cosmetics tips or promotions on
your mobile phone or landline phone.
Communications To Serve You
If you have chosen to provide us
with your contact information, we may provide you with service related
announcements by any means, including email, letters and concerning the website
or contact you regarding your customer service requests or questions. For
example, all registered users will receive a welcoming email to confirm their
registration. These types of communications are necessary to serve you, respond
to your concerns and to provide the high level of customer service that www.astroayurved.com offers its customers.
We may use your personal
information you have chosen to give us to provide you with customised service
and use of our website. For example, we may suggest products that would be of
particular interest to you. Such customised information may be conveyed to you
by way of emails or text messages/sms and phone calls.
Special Events, Questionnaires
On occasion, www.astroayurved.com
may sponsor special events (such as contests, promotions or other offerings),
questionnaires and surveys. There may be specific rules applicable to these
promotions that explain how any personal information you provide will be
processed. We strongly suggest you review any applicable rules before
participating. To the extent any special event, questionnaire or survey is not
subject to specific rules, the processing of personal information is governed
If you provide personal
information to us with respect to employment, such as your resume, we will
treat such personal information as confidential and use it only to consider you
for current and future employment opportunities and to contact you with respect
to employment with us or our affiliates. We will retain your information for
further recruitment opportunities that may arise, unless you tell us that you
no longer wish for us to retain your information.
An "Affiliate" is a
person or entity that directly or indirectly through one or more
intermediaries, controls or is controlled by, or is under common control with,
6. Advertisements On
We use third-party advertising
companies to serve ads when you visit our website. These companies may use
information (not including your name, address, email address, or telephone
number) about your visits to this and other websites in order to provide
advertisements about goods and services of interest to you. We do not take any
responsibility with respect to your visits to such other websites and providing
any information/s therein.
7. Links To Other Sites
Occasionally, we may make
available a link to a third party web site. These links will let you leave the
portal. The linked sites are not under our control and we are not responsible
for the privacy practices or the contents of any linked site or any link
contained in a linked site, or any changes or updates to such sites. We are not
responsible for webcasting or any other form of transmission received from any
linked site. We provide the links to you only as a convenience. We do not
endorse the site or its use or contents.
8. Sharing Of Personal
We may share personal information
with our other corporate entities and affiliates who may use the said
information in accordance with this policy to: help detect and prevent identity
theft, fraud and other potentially illegal acts; correlate related or multiple
accounts to prevent abuse of our services; and to facilitate joint or
co-branded services that you request where such services are provided by more
than one corporate entity. If you have any objection to such sharing than we
request you should not provide us with any information.
We may retain other companies and
individuals to perform functions on our behalf consistent with this Privacy
Policy. Examples include webstore management companies, order processing
companies, courier companies, data analysis firms, customer support specialists,
email vendors, web-hosting companies and fulfilment companies (e.g., companies
that coordinate mailings). Such third parties may be provided with access to
personal information needed to perform their functions but may not use such
information other than on our behalf and in accordance with this Privacy
In addition, in some instances,
you may be offered the opportunity to consent to the sharing of your
information with a third party such as an event or promotion co-sponsor. If you
consent, we will share your information with such third party and the
information you provide may be used by such third party for their own purposes
and in accordance with their own policies.
We may disclose personal
information if required to do so by law or in the good faith belief that such
disclosure is reasonably necessary to respond to any court orders, or other
legal process. We may disclose personal information to law enforcement offices,
third party rights owners, or others in the good faith belief that such
respond to claims that an advertisement, posting or other content violates the
rights of a third party; or protect the rights, property or personal safety of
our users or the general public.
9. Business Transfer
We and our affiliates will share
/ sell some or all of your personal information with another business entity
should we (or our assets) plan to merge with, or be acquired by that business
entity. Should such a transaction occur that other business entity (or the new
your personal information.
10. SECURITY PRECAUTIONS
We have put in place reasonable
measures to protect the personal information contained in our databases.
Measures are in place to prevent unauthorized access and maintain appropriate
use and accuracy. Furthermore, data that is transmitted in association with our
online store is encrypted and is secured by SSL as per international standard.
11. Transfer Of Data To Other
Affiliates and third parties who may receive your personal information in
information is stored shall be located in India and are required to honour the
this country. In case of transfer of data to any other country, legal
protections applicable to personal information in the concerned country will
We provide all users with the
opportunity to opt-out of receiving non-essential (promotional,
marketing-related) communications from us on behalf of our partners, and from
us in general, after setting up an account.
13. Policy Change
page and, if the changes are significant, we will provide a more prominent
for your review.
14. Your Comments
We welcome your feedback. If you
have questions or comments about our privacy policies, feel free to drop us a
message by writing to us at email@example.com.
15. OUR RIGHTS
We may elect to electronically
monitor areas of the portal and may disclose any Content, records, or
electronic communication of any kind (i) to satisfy any law, regulation, or
government request; (ii) if such disclosure is necessary or appropriate to
operate the portal; or (iii) to protect our rights or property or the rights of
the users, Sponsors, Providers, Licensors, or Merchants.
We are not responsible for
screening, policing, editing, or monitoring such Content. If notified of
allegedly infringing, defamatory, damaging, illegal, or offensive Content, we
may investigate the allegation and determine in our sole discretion whether to
remove or request the removal of such Content from the portal. We may terminate
your access, or suspend your access to all or part of the Site, without notice,
for any conduct that we, in our sole discretion, believe is in violation of any
applicable law or is harmful to the interests of another user, a third-party
Provider, Merchant, Sponsor, Licensor, service provider, or us. Because
customer service is paramount to our business, we reserve the right to refuse
to sell products to you if it reasonably appears to us that you intend to
resell the products. In addition, we reserve the right to limit quantities of
items purchased by each customer.
www.astroayurved.com website is
not designed for persons under the age of 18 and we do not knowingly collect
personally identifiable information from anyone under the age of 18. If you are
under 18 years of age, you may browse www.astroayurved.com, but please do not
provide your personal information to us. For example, you cannot register. If
we become aware that we have inadvertently received personal information from a
visitor under the age of 18 on the website, we will delete the information from
17. Your Consent
By using the Website and/ or by
providing your information, you consent to the collection and use of the
including but not limited to Your consent for sharing your information as per
If you believe that any
information we are holding on you is incorrect or incomplete, please write to
or email us as soon as possible, at the above address. We will promptly correct
any information found to be incorrect.